Privacy Policy

Effective Date: June 12, 2025

SabiPay ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application ("App"). By using SabiPay, you agree to the practices described below.

1. Information We Collect

  • Personal Information: Full name, email, phone number, TPIN, ID documents, etc.
  • Device Information: IP address, device ID, OS, crash logs, app version.
  • Usage Data: Features accessed, transactions, airtime purchases.

2. How We Use Your Information

  • To register and manage your account
  • To process transactions and provide services
  • To verify your identity and enhance security
  • To personalize and improve the app
  • To comply with legal requirements

4. Third-Party Services

We use trusted third parties to process payments, provide analytics, and validate your identity. These partners are required to protect your data according to legal standards.

5. Data Security

  • Secure HTTPS connections
  • Encrypted TPIN and personal data
  • Role-based access and regular audits

6. Data Retention

We retain your data only as long as necessary to deliver services or comply with legal obligations. Users may request deletion at any time unless retention is legally required.

7. User Rights

You have the right to access, correct, or delete your data, and to withdraw consent. Email us at support@greenwoodsoftwares.com to make a request.

8. Children's Privacy

SabiPay does not knowingly collect data from children under 13. If such data is found, it will be removed promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email.

10. Contact Us

Google Play Data Disclosure

SabiPay complies with Google Play's Data Safety policies:

  • No personal data is sold or used for ad tracking without consent.
  • Only required data is collected for the app to function.
  • Users can control and delete their data.